Terms of service

Welcome to Olga Shatrova Jewelry. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. Acceptance of Terms

By using the Olga Shatrova Jewelry website ("Site"), you agree to be legally bound by these Terms of Service, as well as our Privacy Policy, which is incorporated by reference. If you do not agree with these terms, please do not use our Site.

2. Eligibility

To use our Site, you must be at least 18 years old or have reached the age of majority in your jurisdiction, and possess the legal authority to enter into these Terms of Service.

3. Changes to Terms

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

4. Products and Services

4.1 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions, prices, or other content on the Site are accurate, complete, reliable, current, or error-free.

4.2 Pricing: All prices are subject to change without notice. Prices are listed in USD and do not include taxes or shipping charges, unless otherwise specified.

4.3 Order Acceptance: We reserve the right to refuse or cancel any order at our discretion. Reasons for refusal may include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or issues identified by our credit and fraud avoidance department.

4.4 Custom Orders: Custom jewelry orders are non-refundable and require a non-refundable deposit to begin production. Details regarding production time, design approval, and final payment will be communicated directly with the customer.

5. Payment

5.1 Payment Methods: We accept major credit cards, PayPal, and other payment methods as indicated on the Site. By submitting your payment information, you authorize us to charge the specified amount.

5.2 Billing Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site. You agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

5.3 Security: All transactions are processed through secure payment gateways to ensure your information is kept confidential. We do not store any of your payment information on our servers.

6. Shipping and Delivery

6.1 Shipping: We offer various shipping options, which will be specified at the time of purchase. Shipping times are estimates and are not guaranteed.

6.2 International Shipping: For international orders, the recipient is responsible for any customs duties, taxes, and fees that may apply.

6.3 Risk of Loss: All items purchased from our Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

7. Returns and Refunds

Return Policy: Our return policy is outlined on our Refund policy page. Custom orders are non-refundable. By making a purchase, you agree to the terms outlined in the policy. Please review this policy before making any purchases.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Olga Shatrova Jewelry or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, distribute, or create derivative works from any content without express written permission from us.

9. User Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

- Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.

- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm the Store or users of the Site.

- Use any device, software, or routine that interferes with the proper working of the Site.

10. Disclaimer of Warranties

The Site and all information, content, materials, products, and services included on or otherwise made available to you through the Site are provided by us on an "as is" and "as available" basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, products, or services included on or otherwise made available to you through the Site, unless otherwise specified in writing.

11. Limitation of Liability

In no event shall Olga Shatrova, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service.

12. Governing Law

These Terms of Service and any disputes arising out of or related to the use of the Site shall be governed by the laws of state of the State of California, without regard to its conflict of law principles.

13. Entire Agreement

These Terms of Service constitute the entire agreement between you and Olga Shatrova Jewelry regarding the use of the Site and supersede all prior agreements or communications.

14. Indemnification

You agree to indemnify, defend, and hold harmless Olga Shatrova and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Severability

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

olgashatrovajewelry.usa@gmail.com

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for choosing Olga Shatrova Jewelry. We hope you enjoy your shopping experience with us!